Customer Support

Simply browse our website, add your favorite products to the cart, and proceed to checkout. Follow the steps to complete payment and confirm your order.

We accept all major credit/debit cards, UPI, net banking, and digital wallets for secure transactions.

Once an order is confirmed, it cannot be changed or cancelled. Please double-check your details before placing the order.

Orders are typically delivered within 3–7 business days, depending on your location.

We offer free shipping on all orders above ₹999. For orders below that, a standard shipping fee applies.

Once your order is shipped, you'll receive a tracking link via email/SMS to follow your delivery in real-time

Due to hygiene reasons, we only accept returns for damaged or incorrect items delivered. Requests must be raised within 48 hours of delivery.

Please email support@villagenaturals.store with your order number, pictures of the product, and a brief issue description. Our team will guide you through the process.

Once approved, refunds are processed within 5–7 business days to the original payment method.

Yes, your privacy is our top priority. We follow strict data protection protocols and never share your personal information with third parties without your consent.